Frequently Asked Questions about DHL and ShipMy Shipping
As a new customer, we know you may have some questions about us, DHL, and how we provide the best value for your international shipping. We’ve included a list of some of our most frequently asked questions. If you have additional questions, please reach out to our International Shipping Experts
General questions
Why should I ship my international small packages through ShipMy?
We offer the following benefits:
- International Expertise: We have a sales and customer service team that is well versed in international trade and understands the complexities involved with international shipping.
- Low Shipping Cost: Based on our volume with DHL, we receive one of the lowest cost in the industry and we share these discounts with our customers. There are no pick up fees, no volume requirements and no contracts…just a hand shake and the trust in being your Strategic Partner.
Why should I use DHL Express for my international shipment?
DHL Express has developed the largest international express network in the world. They have over 260 dedicated aircraft, over 700 daily flights, and over 22 major air Hubs. This network is supported by over 100,000 global employees who act locally and think globally.
DHL provides the following:
- 1-3 day delivery around the world
- Door-to-door service
- Reliable and consistent service
- Full tacking and tracing
- International “customs” expertise
What services does DHL Express provide?
DHL is an express service provider and offers one “fast” service for exports and imports. Additionally, DHL has options for 10:30 and 12:00 service for an extra fee. They also provide a country to country service with the option to pay for it in the US. This makes it very convenient for traveling technicians, sales teams, marketing professionals, and more. DHL also offers a special spot rate quote program for shipments over 110 pounds with a two hour response time.
